The library currently does not provide the following services: notary, laminating, or passport applications.
There is no charge to get a library card, if you are a resident of Ohio. In order to get a library card, a current state of Ohio issued picture ID such as a driver’s license, with the patron’s current address on it, is preferred. If a patron does not have a current state of Ohio issued picture ID, two current forms of proof of identity are required. This can be a school or work ID, bank statement, utility bill, lease or other identification judged acceptable by the Head of Circulation, Manager, Assistant Manager or person in charge. Proof of current address must be presented. If a utility bill, bank statement, or something similar is used as proof of identity, it must be no older than 4 months.
A signature of a parent or guardian is required for children under 18. The parent or guardian is responsible for the appropriateness of materials used by the child, including electronic information, and for payment of charges incurred with the card. The parent/guardian will receive a letter advising him/her of these responsibilities when the application for a child's library card is made.
Out of state and/or temporary residents must have a local address in the Willoughby-Eastlake or surrounding communities in order to obtain a library card. They must also present a form of identification showing their current permanent address.
Local residents who use a post office box number must present two (2) forms of identification: one showing their post office box number and another showing their current home address.
In order to maintain current information on cardholders, library cards expire after two (2) years and information in the patron database needs to be updated at this time. Cleveland Public Library purges the patron database of borrower records that have not had activity in three (3) years. This is done on an annual basis.
Listed below are general policies regarding the use of library cards:
Books - 21 days
Fast Favs - 14 days (no renewal)
Magazines - 7 days
CDs - 21 days
Audiobooks - 21 days
DVDs & Blu-Rays - 7 days
Video Games - 14 days
Materials may be renewed in the library, by telephone or via the library catalog. Materials may be renewed if no one else is waiting for them. To renew items via the library catalog and to receive email account notification, customer's may access NetNotice.
Fines are charge for each day the library is open. Fines are $.10 per day ($3.00 maximum per item per day) for books, magazines, CDs and audiobooks. Fines for DVDs and blu-rays are $1.00 per day ($3.00 maximum per item per day). There are no fines for children's books and magazines. You will receive a bill for replacement costs when items are 28 days overdue. When overdue items are returned you are only liable for late charges. **Be aware that these fines only apply to WEPL materials and not all Clevnet libraries follow these guidelines.**
Book and AV Drops
Each library has outdoor book and audiovisual drops that are open 24 hours per day. The Willoughby Hills Library has lockers with outside access for picking up requested items.
Card holders may place requests on most material within the WEPL system. The only exclusions are:
Material not available through the WEPL or CLEVNET system may be requested through our Interlibrary Loan Service. The library card used to request materials must be presented when materials are picked up.
Willoughby-Eastlake Public Library wants to be involved at community events in your area. If you are interested in having the library at your event, please contact either:
If your are interested in hosting a Book Talk or Book Discussion, please contact Michelle.
Home Delivery Service
The Willoughby-Eastlake Public Library offers free delivery of materials to residents of our service communities who are physically unable to visit the library, including the elderly, persons with disabilities, and those who are physically incapacitated by illness or accident. You may request specific materials or have a librarian select them according to your interests. For more information or to sign up for home delivery, please email Michelle Hudson, email@example.com  or call her at 440.944.6900 ext. 113.
We offer library tours, computer and research instruction sessions, support for academic needs, extended borrowing privileges, and meeting space for homeschoolers and their families. Please contact your children's department for more information.
Willoughby-Eastlake Public Library is the local depository for Talking Book Machines and related equipment. Talking Book Machines are specialized audiocassette players that are provided for individuals that are unable to read standard print material due to visual, physical, or reading disabilities – whether permanent or temporary. A physician, social worker, nurse, therapist or other qualified person must certify applicants. Items are delivered free of charge via the mail. A downloadable form, located at the bottom of this page, can be printed and brought to any one of our location, though they are also available at any Information Desk.
The library circulates Bi-Folkal Kits, which are multimedia theme based kits that encourage the sharing of experiences while stimulating the memory and enhancing communications skills. Each kit includes music cassettes, slides, 25 booklets of sing-along songs, photographs, poetry, prose, and a manual that gives step-by-step programming instructions. Bi-Folkal Kits can be used by groups at senior centers, nursing homes, schools, or by individuals. Call Michelle Hudson at 440.944.6900 ext. 113.
|TALKING BOOK APPLICATION.pdf ||453.68 KB|
Students must give at least a working week (5 days) notice when wanting to take a test.
There is no guarantee what staff member will be available to proctor tests. All staff that meet the school’s requirements are eligible to proctor and will be assigned proctoring duties as needed.
Students must pay for all postage and faxing fees associated with returning the test or tests to the school. They will only be charged a mailing fee if a self addressed stamped envelope is not provided.
Students need to fill out the attached form (see bottom) at the time they contact us to arrange for testing. In the case the student calls the staff member taking the call can fill out the form.
If a student arranges to take a test and then fails to appear the student must wait an additional 72 hours (3 days) before the test can be taken (for scheduling purposes).
The library and library staff are not responsible for lost, stolen misdirected or the delayed delivery of tests.
Repeated abuse of the guidelines (for example: scheduling test and then never showing up) will result in the student being informed that the Willoughby-Eastlake Public Library cannot proctor tests for them and will be referred to another area library for assistance.
Staffing issues preclude library staff from contacting the student to remind them that they have arranged to take a test.
|Proctoring_Guidelines.pdf ||66.95 KB|
All libraries have coin-operated copy machines. Copies are $.10 each.
Fax service is done during business hours, up until one half-hour before closing. Fees: $1.00 service charge, 25 cents per page; long-distance fees are $1.00 for phone call, $1.00 service charge, 25 cents per page.
Ohio residents who hold current Ohio Driver Licenses or State ID cards automatically receive a Golden Buckeye card in the month of their 60th birthday. Individuals who do not have a current license or State ID, as well as people under age 60 who are eligible due to disability, or who otherwise do not receive their card automatically, may apply for a card at the library.
Applicants must be at least 60 years of age. Applicants just turning sixty may apply the first day of the month in which they are going to be sixty. Applicants must be over the age of 18 and provide documentation from a state or federal agency that has the authority to certify individuals as disabled, or a statement from a licensed medical practitioner. The physician's statements must say that the applicant is totally and permanently disabled and is unable to work at any substantially remunerative employment.
All of our buildings offer free WiFi access for your wireless-enabled devices. Please click on the attached documents to see our computer use policy and internet use policy.
|Internet Access Policy.pdf ||157.97 KB|
|Computer Use Policy.pdf ||82.79 KB|
The meeting rooms of the Willoughby-Eastlake Public Library are available for use by non-profit, educational, cultural and civic groups within Lake County when the rooms are not being used for library activities. Meetings and programs must be open to the public and free of charge. The meeting rooms at our Willoughby Hills location do not belong to the library and must be scheduled through the City of Willoughby Hills. Contact your local library for more information.
Citizens may register to vote at all Willoughby-Eastlake Public Libraries.